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Disability Discrimination Act 1995

Disability Discrimination Act 1995
Long title An Act to make it unlawful to discriminate against disabled persons in connection with employment, the provision of goods, facilities and services or the disposal or management of premises; to make provision about the employment of disabled persons; and to establish a National Disability Council.
Citation 1995 c 50
Territorial extent England and Wales; Scotland
Royal Assent 1995
Repealed 1 October 2010 (England and Wales; Scotland).
Other legislation
Repealed by Equality Act 2010
Status: Unknown
Text of statute as originally enacted
Revised text of statute as amended

The Disability Discrimination Act 1995 (c 50) (informally, and hereafter, the DDA) is an Act of the Parliament of the United Kingdom which has now been repealed and replaced by the Equality Act 2010, except in Northern Ireland where the Act still applies. Formerly, it made it unlawful to discriminate against people in respect of their disabilities in relation to employment, the provision of goods and services, education and transport.

The DDA is a civil rights law. Other countries use constitutional, social rights or criminal law to make similar provisions. The Equality and Human Rights Commission combats discrimination. Equivalent legislation exists in Northern Ireland, which is enforced by the Northern Ireland Equality Commission.

It is still permissible for employers to have reasonable medical criteria for employment, and to expect adequate performance from all employees once any reasonable adjustments have been made.


  • Service providers 1
  • Amending legislation 2
  • Principles 3
  • Cases 4
  • See also 5
  • References 6
  • External links 7

Service providers

In addition to imposing obligations on employers, the Act placed duties on service providers and required "reasonable adjustments" to be made when providing access to goods, facilities, services and premises.

The duties on service providers have been introduced in three stages:

  • Since 2 December 1994 – It has been unlawful for service providers to treat disabled people less favourably for a reason related to their disability;
  • Since 1 October 2002 – Service providers have had to make 'reasonable adjustments' for disabled people, such as providing extra help or making changes to the way they provide their services.
  • Since 1 October 2004 – Service providers may have to make other 'reasonable adjustments' in relation to the physical features of their premises to overcome physical barriers to access.

Amending legislation

The Act was amended by the following legislation in Great Britain (but not Northern Ireland, where different amendments apply):


The DDA 1995 departed from the fundamental principles of older UK discrimination law (the Sex Discrimination Act 1975 and the Race Relations Act 1976). These Acts, also repealed and replaced by the Equality Act 2010, made direct discrimination and indirect discrimination unlawful. However, these concepts are insufficient to deal with the issues of disability discrimination.

The core concepts in the DDA 1995 are, instead:

  • less favourable treatment for a reason related to a disabled person's disability; and
  • failure to make a "reasonable adjustment".

"Reasonable adjustment" or, as it is known in some other jurisdictions, 'reasonable accommodation', is the radical concept that makes the DDA 1995 so different from the older legislation. Instead of the rather passive approach of indirect discrimination (where someone can take action if they have been disadvantaged by a policy, practice or criterion that a body with duties under the law has adopted), reasonable adjustment is an active approach that requires employers, service providers etc. to take steps to remove barriers from disabled people's participation. For example:

  • employers are likely to find it reasonable to provide accessible IT equipment;
  • many shops are likely to find it reasonable to make their premises accessible to wheelchair users;
  • councils are likely to find it reasonable to provide information in alternative formats (such as large print) as well as normal written form.

The Disability Rights Commission's Codes of Practice give more information to bodies with duties on assessing whether a particular adjustment is reasonable. In general, the factors to consider would include:

  • whether the proposed adjustment would meet the needs of the disabled person;
  • whether the adjustment is affordable;
  • whether the adjustment would have a serious effect on other people.

Sometimes there may be no reasonable adjustment, and the outcome is that a disabled person is treated less favourably. For example, if a person was not able to understand the implications of entering into a mortgage or loan agreement, and they did not have anyone authorised to act for them, it would not make sense to require a bank or building society to enter into that agreement. The Act therefore permits employers and service providers to justify less favourable treatment (and in some instances failure to make a reasonable adjustment) in certain circumstances.

An example would be a medieval castle open for public tours that didn't have modifications made for wheelchairs. To do so would destroy the castle's historical aspects such as the restrictive nature of the original circular staircases.

The system of protection of disabled people, especially those with mental health problems to keep their homes, has been greatly enhanced by certain recent rulings in the UK Court of Appeal—City of Manchester v Romano.[1]

Under the act it is unlawful to discriminate against a disabled person by evicting them or subjecting them to other detriment unless justified under the limited number of justifications set out in the act.

In practice the only relevant justification is that the landlord believes and also that it is objectively necessary for the protection of the health or safety of the disabled person or someone else.

Where the cause of the taking of proceedings is e.g. rent arrears which was caused by the disability e.g. by Housing Benefit being cancelled through non response to correspondence and the non response was caused by the disability, then not only is it discrimination, but it is discrimination which cannot be justified on the grounds allowed in the act.

This applies whether or not the landlord knew of the disability.

This applies even if

the landlord has a mandatory ground for possession, e.g.
two months rent arrears or
two months notice no reason in cases of assured shorthold tenancy where the actual reason is rent arrears
the tenancy is one where there is no statutory system of protection, e.g.
where in LA temporary accommodation under the homelessness duty
the tenancy is a business tenancy

The tenant may counter-claim and seek an injunction restraining the landlord from continuing the possession proceedings.

The judges were very worried about the extent of the law and urged Parliament to change it. However, there has since been a new act of Parliament and there was no weakening of this protection.


See also


  1. ^

External links

  • Equality and Human Rights Commission:
    • Statutory Instrument 2004 No. 2302 The Disability Discrimination Codes of Practice (Employment and Occupation, and Trade Organisations and Qualifications Bodies) Appointed Day Order 2004 From
    • Statutory Instrument 2006 No. 1005 The Disability Discrimination (Guidance on the Definition of Disability) Appointed Day Order 2006 From
  • Article on DDA from Directgov – UK govt information
  • Building websites to comply with the UK DDA
  • Disabled Go List of resources from Disabled Go, a website founded by wheelchair user Gregory Burke
  • Disability Statistics Some recent disability statistics
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