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William P. Hobby Airport

William P. Hobby Airport
Houston Hobby


HOU is located in Texas
Location of the William P. Hobby Airport
Owner City of Houston
Operator Houston Airport System
Serves Houston–The Woodlands–Sugar Land
Location Houston, Texas (United States)
Focus city for Southwest Airlines
Elevation AMSL 46 ft / 14 m
FAA airport diagram
FAA airport diagram
Direction Length Surface
ft m
4/22 7,602 2,317 Concrete
12L/30R 5,148 1,569 Concrete
12R/30L 7,602 2,317 Asphalt
17/35 6,000 1,829 Asphalt/Concrete
Statistics (2013)
Aircraft operations[1] 208,411
General aviation 54,207
Air carrier/taxi 151,337
Passengers 11,109,449

William P. Hobby Airport (private aviation.

Houston is a focus city for Southwest Airlines, and was the seventh-largest city in Southwest's network as of 2015. Southwest opened its first international terminal at Hobby, it began service from Hobby to Mexico and Central and South America on October 15, 2015.[4]

The airport covers 1,304 acres (528 ha) and has four runways. Its original art deco terminal building, which was the first passenger airline terminal in Houston, now houses the 1940 Air Terminal Museum.


  • History 1
    • The jet age arrives in Houston 1.1
    • Resumption of airline service 1.2
    • International flights 1.3
  • Operations 2
  • Terminal 3
  • Airlines and destinations 4
  • Statistics 5
    • Top destinations 5.1
    • Annual traffic 5.2
  • Ground transportation 6
    • Bus 6.1
    • Courtesy vans 6.2
    • Shuttle service 6.3
    • Taxi 6.4
  • Artwork 7
  • See also 8
  • References 9
  • External links 10


The 1940 Air Terminal Museum, originally an air terminal opened in 1940

Hobby Airport opened in 1927 as a private landing field in a 600-acre (240 ha) pasture known as W.T. Carter Field. The airfield was served by Braniff International Airways and Eastern Air Lines. The site was acquired by the city of Houston and was named Houston Municipal Airport in 1937.[5] The airport was renamed Howard R. Hughes Airport in 1938. Howard Hughes was responsible for several improvements to the airport, including its first control tower, built in 1938.[5] The airport's name changed back to Houston Municipal because Hughes was still alive at the time and regulations did not allow federal improvement funds for an airport named after a living person.

The city of Houston opened and dedicated a new air terminal and hangar in 1940.

In 1950 Pan Am initiated nonstop Douglas DC-4 propliner service to Mexico City. On October 1, 1950, Chicago and Southern Air Lines began flying new Lockheed Constellation propliners nonstop to St. Louis on a daily basis with direct one stop service to Chicago Midway Airport.[6] At this same time, Chicago & Southern was operating nonstop service between the airport and New Orleans with the sole purpose of these flights being the ability to connect passengers to and from the airline's daily Douglas DC-4 "Caribbean Comet" flights between New Orleans and Havana, Cuba; Kingston, Jamaica and Caracas, Venezuela as Chicago & Southern did not have local traffic rights between Houston and New Orleans at the time.[7] By 1953, Chicago & Southern (C&S) had been acquired by and merged into Delta Air Lines thus giving Delta access to Houston for the first time.[8] In 1954, Delta, operating as "Delta C&S", was flying daily international service with a "Super" Convair 340 on a routing of Houston - New Orleans - Havana, Cuba - Port au Prince, Haiti - Ciudad Trujillo (now Santo Domingo), Dominican Republic - San Juan, Puerto Rico.[9] Also in 1954 an expanded terminal building opened to support the 53,640 airline flights that carried 910,047 passengers.[10] The airport was renamed Houston International Airport the same year.

The April 1957 Official Airline Guide shows 26 weekday departures on Eastern, 20 on Braniff (plus four departures a week to/from South America), nine on Continental Airlines, nine on Delta Air Lines, nine on Trans-Texas Airways, four on National Airlines, two on Pan American World Airways and one on American Airlines. There were nonstops to New York City and Washington D.C., but not to Chicago or Denver or anywhere further west of Colorado at this time. Later in 1957, KLM Royal Dutch Airlines started Douglas DC-7C propliner flights to Amsterdam via an intermediate stop in Montreal. In 1958, Delta was operating daily nonstop Douglas DC-7 service to New York City as well as weekly DC-7 service direct to Caracas, Venezuela via an intermediate stop in New Orleans (with this service being called the "El Petrolero" by the airline)[11] while Eastern was operating Douglas DC-7 and Lockheed Constellation aircraft nonstop to New York City as well.[12]

The jet age arrives in Houston

Boeing 747-400 wide body jetliners.[15] In the fall of 1960, Delta Air Lines was operating Convair 880 jetliners nonstop to New York City Idlewild Airport, Chicago O'Hare Airport, St. Louis and New Orleans.[16] The jet age had arrived at Houston's primary airport.

By 1962, National Airlines was operating Douglas DC-8 jet service nonstop to Los Angeles, San Francisco and New Orleans with direct one stop DC-8 flights to Miami, and by 1963 Continental Airlines was flying Boeing 720B fanjets nonstop to Los Angeles and San Antonio with direct, no change of plane jet service to El Paso and Phoenix. [17] Continental was also operating British-manufactured Vickers Viscount four engine propjets into Hobby at this time with a daily round trip routing of Houston-Austin-San Angelo-Midland/Odessa-El Paso-Tucson-Phoenix-Los Angeles in addition to other direct, no change of plane Viscount flights to Lubbock and Amarillo.[18] In the summer of 1965, American Airlines was operating only one jet flight a day from the airport with a Boeing 707 flying a multi-stop routing of Houston-San Antonio-El Paso-Phoenix-Oakland-San Francisco.[19] Also during the summer of 1965, Eastern was operating Boeing 727-100 jetliners into the airport with nonstop service to Washington D.C. Dulles Airport, New Orleans and Corpus Christi with direct service to New York Newark Airport and Boston.[20] At this same time, Eastern was flying Boeing 720 jets nonstop to New York JFK Airport, Atlanta, New Orleans and San Antonio with direct service to Boston and Philadelphia.[21] By 1966, Houston-based Trans-Texas Airways (TTa) had introduced Douglas DC-9-10 twin jets with nonstop flights to Dallas Love Field, Corpus Christi and Baton Rouge as well as direct one stop jet service to New Orleans.[22] Also in 1966, Braniff was operating flights via a cooperative interchange agreement with United Airlines in order to provide same plane thru service twice daily between Houston and the Pacific Northwest flown with Boeing 720 jetliners on round trip routings of Houston-Dallas-Denver-Seattle and Houston-Dallas-Denver-Portland, OR-Seattle.[23] The same year, Braniff was serving the airport with British Aircraft Corporation BAC One-Eleven jets with nonstop flights to Dallas Love Field, Fort Worth (via Greater Southwest International Airport), Tulsa and Corpus Christi with direct service operated to Chicago O'Hare Airport, Minneapolis/St. Paul, St. Louis and Wichita with the British-manufactured twin jet.[24]

In 1967 the airport was renamed after a former Texas governor, William P. Hobby.

Besides KLM's international service to Europe, the airport had other long distance flights as well: in the spring of 1969 just a few months before the opening of Houston Intercontinental, Braniff International was operating nonstop flights several times a week to Hawaii with service to both Honolulu on Oahu and Hilo on the big island of Hawaii with Boeing 707-320C intercontinental jetliners.[25]

Houston Intercontinental Airport (IAH), now George Bush Intercontinental Airport, opened in 1969 because of expansion limitations at Hobby. All airlines serving Hobby then moved their operations to Intercontinental and Hobby was left without any scheduled passenger airline service. The Civil Aeronautics Administration recommended years earlier that Houston plan to replace Hobby.[26]

The Hobby Airport terminal

Resumption of airline service

Airline flights resumed at Hobby on November 14, 1971 when Southwest Airlines operating as an intrastate air carrier began nonstop Boeing 737-200 flights to Dallas Love Field (DAL) and San Antonio (SAT) (Southwest had initially launched service between Intercontinental Airport (IAH) and Dallas Love Field prior to serving Hobby).[27] Both Braniff International and Texas International then resumed jet service into Hobby with nonstop flights to Dallas in fierce competition with Southwest.[28] According to the Official Airline Guide (OAG), by the fall of 1979, Braniff and Texas International had once again ceased serving the airport; however, two other airlines operating jets, Hughes Airwest and Ozark Air Lines, had joined Southwest at Hobby, with Southwest operating Boeing 727-200 jetliners into the airport at this time in addition to its 737 jet aircraft with nonstop flights to Austin, Corpus Christi, Dallas Love Field, Harlingen, Lubbock, San Antonio and its first destination outside of the state of Texas, New Orleans.[29] At this same time, Hughes Airwest (which was owned by Howard Hughes at the time) was flying nonstop to Las Vegas, Phoenix and Tucson with direct one stop service to Burbank (now Bob Hope Airport) and Orange County (now John Wayne Airport) in southern California while Ozark was flying nonstop to St. Louis with both airlines operating McDonnell Douglas DC-9-30 twin jets into the airport.[30] A number of commuter air carriers operating small prop and turboprop aircraft were also serving Hobby as well at this time with service to regional destinations in Texas and Louisiana.[31]

By the fall of 1991, the OAG listed flights into Hobby operated with mainline jet aircraft by American Airlines, Delta Air Lines, Northwest Airlines, Trans World Airlines (TWA) and United Airlines in addition to Southwest.[32] Other airlines that earlier operated jet service into Hobby during the 1980s included Air Florida, Braniff, Eastern Air Lines, Emerald Air (operating independently and also on behalf of Continental Airlines flying a "cross-town" service marketed as the "Houston Proud Express" with DC-9 jets between HOU and IAH), the original Frontier Airlines (1950-1986), Muse Air, People Express, Republic Airlines and TranStar Airlines.[33] Alaska Airlines also served Hobby during 1990 via an interchange agreement with American Airlines which enabled single plane thru service to Alaska operated with Boeing 727-200s to Anchorage and Fairbanks via Dallas/Ft. Worth and Seattle.[34] At one point, Continental Airlines was operating Boeing 737-300 jet service on a "cross-town" route between Hobby and Houston Intercontinental as a feeder service for its IAH hub as well as flying nonstop service between HOU and its Newark hub. In 2008 the airport handled 8.8 million passengers.[35] Only US destinations and international destinations with border preclearance are served currently; however, commencing in the fall of 2015, Southwest will open a new international terminal thus allowing it to fly to international destinations.[36]

The corporate headquarters for TranStar Airlines (formerly Muse Air before this new start up air carrier was acquired by Southwest Airlines) were located at the airport.[37] Muse Air followed by TranStar operated a hub at Hobby flying McDonnell Douglas MD-80, DC-9-50 and DC-9-30 jetliners with nonstop service to Austin, Brownsville, TX, Dallas Love Field, Las Vegas, Los Angeles (LAX), Lubbock, Ontario, CA, McAllen, TX, Miami, Midland/Odessa, New Orleans, Orlando, San Antonio, San Francisco, Tampa and Tulsa with direct service to San Diego and San Jose, CA at various times during the 1980s.[38] Several other airlines were based at the airport in the past as well, including Pioneer Airlines and Trans-Texas Airways (TTa) which then changed its name to Texas International Airlines. Trans-Texas followed by Texas International operated a hub at the airport.[39][40] Both Pioneer and Texas International were subsequently merged with Continental Airlines, Pioneer in 1955 and Texas International in 1982. Continental continued to use the former Texas International aircraft maintenance base at Hobby following the merger.[41]

International flights

Previously, KLM and Pan American World Airways operated international flights from the International Building at Hobby. [42] In 1966, Pan Am was operating a daily Boeing 707 flight nonstop to Mexico City with continuing, no change of plane service to Guatemala City, Guatemala; San Salvador, El Salvador; Managua, Nicaragua; San Jose, Costa Rica and Panama City, Panama.[43] In 1969, both airlines moved to IAH and the International Building was demolished. [44] Braniff International operated international service as well from the airport and in the spring of 1966 was operating nonstop Boeing 707 jet service twice a week to Panama City, Panama with connections in Panama to other Braniff flights to South America.[45] Aeronaves de Mexico (now Aeromexico) also served Hobby with flights to Mexico and in the spring of 1968 was operating Douglas DC-9-10 jet service nonstop to Monterrey with continuing, no change of plane service several days a week to Guadalajara and Acapulco.[46] Trans-Texas Airways served Mexico as well and in 1968 was operating direct, no change of plane service from Hobby with Convair 600 turboprops eleven times a week to Monterrey and six times a week to Tampico and Veracruz.[47]

The interior of the airport terminal

In May 2011 Southwest Airlines expressed interest in initiating new international flights from Hobby.[48]

On April 9, 2012, Houston Director of Aviation Mario Diaz announced support of international flights from Hobby after multiple studies of the economic impact on the entire city of Houston. On this day Southwest Airlines also debuted its new campaign, called Free Hobby. Supporters are asked to sign a petition. Southwest also started a website just for supporters of international flights from Hobby,

United Airlines, Houston's other major carrier, which would subsequently be forced to compete with Southwest on proposed international routes, has objected to the expansion plans, citing a study which concludes that the change would cost the Houston area jobs and result in a net reduction in GRP.[49]

Houston Mayor Southwest Airlines' check-in counter. Vertical construction was officially be completed on October 15, 2015 and Southwest launched international flights that same day. [54] [55]


Hobby Airport handles domestic/international service for six commercial airlines and is an international point of entry for general aviation activity between Texas and

  • Houston Airport System — William P. Hobby Airport
  • Houston Airport System — Houston Airports Today television show
  • The 1940 Air Terminal Museum at William P. Hobby Airport
  • FAA Airport Diagram (PDF), effective June 23, 2016
  • Resources for this airport:
    • AirNav airport information for KHOU
    • ASN accident history for HOU
    • FlightAware airport information and live flight tracker
    • NOAA/NWS latest weather observations
    • SkyVector aeronautical chart for KHOU
    • FAA current HOU delay information
  • Gonzalez, J. R. "1941 photos show scenes at Houston Municipal Airport." Houston Chronicle. May 10, 2010.

External links

  1. ^
  2. ^ FAA Airport Master Record for HOU (Form 5010 PDF), effective 2007-08-30
  3. ^ "Frontier Airlines to change airports in Houston." Denver Business Journal. Monday August 9, 2010. Retrieved on March 27, 2011.
  4. ^ Maxon, Terry (30 September 2013). "Southwest Airlines, Houston officials break ground on new Hobby international terminal". Dallas Morning News (blog). Retrieved 24 February 2014. 
  5. ^ a b "History of Hobby Airport," Houston Airport System
  6. ^ Oct. 1, 1960 Chicago & Southern Air Lines system timetable
  7. ^ Oct. 1, 1960 Chicago & Southern Air Lines system timetable
  8. ^ Chicago and Southern (C&S) Air Lines
  9. ^ Aug. 1, 1954 Delta C&S system timetable
  10. ^
  11. ^ Aug. 1, 1958 Delta Air Lines system timetable
  12. ^ Dec. 1, 1958 Eastern Air Lines system timetable.
  13. ^ April 24, 1960 Braniff International system timetable
  14. ^ June 1, 1960 Eastern Air Lines system timetable
  15. ^ July 15, 1960 KLM system timetable
  16. ^ Oct. 30, 1960 Delta Air Lines system timetable
  17. ^ March 2, 1963 National Airlines system timetable & July 1, 1963 Continental Airlines system timetable
  18. ^ July 1, 1963 Continental Airlines system timetable
  19. ^ June 28, 1965 American Airlines system timetable
  20. ^ June 1, 1965 Eastern Air Lines system timetable
  21. ^ June 1, 1965 Eastern Air Lines system timetable
  22. ^ Oct. 30, 1966 Trans-Texas Airways system timetable
  23. ^ April 24, 1966 Braniff International system timetable & April 24, 1966 United Airlines system timetable
  24. ^ April 24, 1966 Braniff International system timetable
  25. ^ April 14, 1969 Braniff International system timetable, Mainland-Hawaii service
  26. ^ "WILLIAM P. HOBBY AIRPORT." The Handbook of Texas
  27. ^ Press Room, Our History
  28. ^ Braniff International winter 1974 system timetable & March 15, 1978 Texas International system timetable
  29. ^ Nov. 15, 1979 Official Airline Guide (OAG), Houston Hobby Airport flight schedules
  30. ^ Nov. 15, 1979 Official Airline Guide (OAG), Houston Hobby Airport flight schedules
  31. ^ Nov. 15, 1979 Official Airline Guide (OAG), Houston Hobby Airport flight schedules
  32. ^ Oct. 1, 1991 Official Airline Guide (OAG), Houston Hobby Airport flight schedules
  33. ^ http://www.departed flights, April 1, 1981 & Feb. 15, 1985 Official Airline Guide (OAG) editions, Houston Hobby Airport flight schedules
  34. ^ July 1, 1990 Alaska Airlines system timetable
  35. ^ "fly2houston". Houston Airport System. 2012. Retrieved 16 April 2012. 
  36. ^ Associated, The (2012-05-31). "Southwest to offer international flights from Houston | Travel | The Seattle Times". Retrieved 2012-11-07. 
  37. ^
  38. ^ Sept. 11, 1983 & July 20, 1985 Muse Air route maps & June 15, 1987 TranStar Airlines route map
  39. ^ Aug. 1968 Trans-Texas Airways system timetable route map
  40. ^ , July 15, 1981 Texas International route map
  41. ^ photos of Continental B737-300 & MD-80 aircraft at Hobby Airport maintenance base (photos #0760119 & #0785511)
  42. ^
  43. ^ Aug. 1, 1966 Pan American system timetable
  44. ^
  45. ^ April 24, 1966 Braniff International system timetable
  46. ^ April 28, 1968 Aeronaves de Mexico system timetable
  47. ^ August 1968 Trans-Texas Airways system timetable
  48. ^ "Airport Director Report to The Budget and Fiscal Affairs Transportation, Technology and Infrastructure Committee Proposed International Terminal at Hobby". Houston Airport System. 16 April 2012. Retrieved 5 August 2013. 
  49. ^ "United Continental Holdings, Inc. – Investor Relations – News". Retrieved 2012-11-07. 
  50. ^ "Houston Mayor Annise Parker gives details of $100 million Hobby Airport expansion |". 2012-05-23. Retrieved 2012-11-07. 
  51. ^    (2012-05-30). "City Council approves Hobby Airport expansion to allow Southwest international flights; United says it will cut jobs |". Retrieved 2012-11-07. 
  52. ^ a b "Hobby International Airport is Underway: Southwest Airlines will break ground September 2013". fly2houston. Houston Airport System. 4 June 2013. Retrieved 5 August 2013. 
  53. ^ "Proposed FIS Facility". Houston Airport System. 2012-05-07. Retrieved 2013-08-05. 
  54. ^
  55. ^
  56. ^ Moreno, Jenalia. "More to Luv?" Houston Chronicle. January 22, 2011. Retrieved on March 7, 2011.
  57. ^ "Hobby Airport rated number one in customer satisfaction." Houston Airport System
  58. ^ Wilson, Benet. "Human Factors." Aviation Week & Space Technology 165.1 (3 July 2006): 39. Academic Search Premier. Web. 15 December 2011.
  59. ^ "A favorite among travelers again." Houston Airport System
  60. ^ Gary, Stoller. "Smaller airports have big appeal." USA Today 9 October 2007: Newspaper Source Plus. Web. 15 December 2011.
  61. ^ Gillum, Jack. "Passenger satisfaction study puts Tucson airport at bottom." Arizona Daily Star (Tucson, AZ) 21 May 2008: Newspaper Source Plus. Web. 15 December 2011.
  62. ^ "Program Overview William P. Hobby Airport," Houston Airport System
  63. ^ William P. Hobby Airport – Leo A Daly
  64. ^ "Dramatic improvements to come at Hobby," Houston Airport System
  65. ^ "KHOU,"
  66. ^ "Interfaith Chapel" of William P. Hobby Airport. Houston Airport System
  67. ^
  68. ^
  69. ^
  70. ^ "RITA | BTS | Transtats". Retrieved 2014-01-24. 
  71. ^ Traffic Updates. Retrieved on Mar 28, 2015.
  72. ^ a b c d "Ground Transportation." William P. Hobby Airport. Retrieved on November 22, 2008.
  73. ^ "Hobby Airport Unveils New Original Artwork." (Archive) Houston Airport System. March 25, 2010. Retrieved on March 7, 2011.


See also

There are several pieces located in and on the airport grounds: Artists Paul Kittleson and Carter Ernst created "Take-off," a stainless steel bird's nest showing interwoven branches created using industrial materials. The nest is 30 feet (9.1 m) wide and is held 20 feet (6.1 m) above the ground by three steel tree trunks. The nest is depicted floating above a subtropical garden. The artists created the work to depict the spirit of Houston's industrial force along the coastal plain. "Take-off" is located at Hobby's Broadway Street entrance.[73]



Taxis are available at Curb Zone 3.[72]


Shared-ride shuttle service is available at HOU. SuperShuttle takes reservations and picks-up travelers at their homes or businesses and transports them to the airport and vice versa. Additionally, regularly scheduled bus and shuttle service is provided by various carriers to locations from HOU to areas outside metropolitan Houston and to Galveston and College Station. These services can be found in the baggage claim area.[72]

Shuttle service

Courtesy vans are operated by various hotels and motels in and around the Houston area. There are courtesy telephones in the baggage claim areas to request pick-up for most hotels and motels.[72]

Courtesy vans

The Metropolitan Transit Authority of Harris County, Texas, or METRO, stops at Curbzone 13.[72]


Hobby Airport Transit Center

Ground transportation

Annual passenger traffic (enplaned + deplaned) at Houston Hobby Airport, 1987 thru 2014[71]
Year Passengers Year Passengers Year Passengers Year Passengers
2010 9,054,001 2000 9,105,514 1990 8,165,185
2009 8,498,441 1999 8,864,921 1989 7,947,549
2008 8,775,798 1998 8,750,439 1988 7,697,748
2007 8,819,521 1997 8,276,321 1987 7,936,186
2006 8,548,955 1996 8,387,434
2005 8,257,506 1995 8,199,157
2014 11,945,825 2004 8,290,559 1994 8,170,283
2013 11,109,449 2003 7,803,330 1993 8,462,863
2012 10,437,648 2002 8,035,727 1992 8,320,849
2011 9,843,302 2001 8,637,150 1991 7,840,673

Annual traffic

Top ten busiest domestic routes out of HOU
(August 2014 – July 2015)[70]
Rank City Passengers Carriers
1 Dallas (Love Field), TX 606,000 Southwest
2 Atlanta, GA 421,000 Delta, Southwest
3 New Orleans, LA 300,000 Southwest
4 Chicago (Midway), IL 266,000 Southwest
5 Denver, CO 220,000 Southwest
6 Los Angeles, CA 210,000 Southwest
7 Las Vegas, NV 203,000 Southwest
8 Phoenix, AZ 175,000 Southwest
9 Orlando, FL 164,000 Southwest
10 Dallas/Fort Worth, TX 153,000 American

Top destinations


Airlines Destinations Terminal
American Eagle Dallas/Fort Worth Domestic
Branson Air Express
operated by Elite Airways
Branson Domestic
Delta Air Lines Atlanta Domestic
JetBlue Airways Boston, New York-JFK Domestic
Southwest Airlines Albuquerque, Atlanta, Austin, Baltimore, Birmingham (AL), Boston, Charlotte, Chicago-Midway, Corpus Christi, Dallas–Love, Denver, El Paso, Fort Lauderdale, Greenville/Spartanburg (ends April 11, 2016),[67] Harlingen, Indianapolis, Jacksonville, Kansas City, Las Vegas, Los Angeles, Lubbock (begins November 24, 2015),[68] Memphis, Midland-Odessa, Nashville, New Orleans, New York-LaGuardia, Newark , Oakland, Oklahoma City, Orange County, Orlando, Panama City (FL), Pensacola, Pittsburgh, Phoenix, Raleigh/Durham, San Antonio, San Diego, San Juan, St. Louis, Tampa, Tulsa, Washington-National
Seasonal: Charleston (SC), Fort Myers, Portland (OR), Salt Lake City, Seattle/Tacoma, Tucson
Southwest Airlines[69] Aruba, Belize City, Cancún, Liberia, Mexico City, Montego Bay, Puerto Vallarta, San José de Costa Rica, San José del Cabo International

Airlines and destinations

The terminal includes an interfaith chapel.[66]

William P. Hobby Airport consists of one Central Concourse terminal with 25 gates, all but seven used by Southwest. An international terminal with 5 gates was opened on October 15, 2015.


The Houston Air Route Traffic Control Center serves as the airport's ARTCC.[65]

Developments at Hobby in the 2000s (decade) include a new concourse to serve Southwest Airlines, designed by Leo A Daly[63] and the upgrade of Runway 4/22. In May 2009, a terminal renovation project was announced [64] that will update the ticket counters, lobby area, and baggage claim.

Southwest Airlines operated more than 80 percent of the total enplanements at Hobby in 2005 and an average of 10 flights per day per gate. Southwest Airlines plans to maintain and grow Houston as a focus city and is looking to serve new markets from Hobby.[62]

In a survey among travelers in the United States by J.D. Power and Associates for an Aviation Week traveler satisfaction report, William P. Hobby Airport tied with Dallas Love Field as the number one small airport in the country for customer satisfaction in 2006[57][58] and ranked number one again in 2007.[59][60] Hobby ranked #2 in 2008.[61]


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